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Terms of Service

Last updated: July 2026

By creating an account, browsing, or placing an order on Nexora, you agree to the following terms. Please read them carefully.

1. Who Can Use Nexora

You must be at least 18 years old, or have the permission of a parent/guardian, to create an account or place an order.

2. Account Responsibility

You are responsible for keeping your login credentials secure and for all activity that happens under your account. Notify us immediately at support@nexora.com if you suspect unauthorized access.

3. Products Sold by Third-Party Sellers

Nexora is a marketplace. Many products are listed and sold by independent sellers, not by Nexora directly. Nexora is not responsible for the quality, accuracy of description, or legality of items listed by sellers, though we require sellers to follow our marketplace policies.

3a. Seller Verification

Sellers may display a "Verified" badge after submitting GST details for manual review. This badge indicates our team has reviewed the seller's submitted information; it is not a guarantee of the seller's product quality or an independent government verification.

4. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Orders are currently placed on a Cash on Delivery (COD) basis only. We reserve the right to correct pricing errors before an order is confirmed.

5. Order Acceptance

Placing an order is an offer to buy. We (or the relevant seller) may cancel any order due to stock unavailability, pricing errors, or suspected fraud.

6. Prohibited Conduct

You agree not to misuse the platform — including attempting to access other users' accounts, posting false reviews, or interfering with the website's normal operation.

7. Limitation of Liability

Nexora is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the site.

8. Changes to These Terms

We may update these terms from time to time. Continued use of Nexora after changes means you accept the updated terms.

Note: this is a general template and not a substitute for legal advice. Please have a qualified lawyer review these terms before real customers start using the platform, especially around seller/marketplace liability and consumer protection law in India.